Refund Policy

You can cancel your order at any time from the moment you place your order until 14 days after delivery. All cancellations must be received in writing to our office. Should you decide to cancel, you must return the goods to us in a saleable condition, at your own expense. We will process a full refund (including the original delivery charge) within 14 days of receiving the returned products.

We will provide a full refund or replacement for any wines that are faulty or incorrect. This does not affect your statutory rights. We may require faulty or incorrect bottles to be returned to us. We will arrange this as necessary at your convenience.